By placing an order, you have confirmed that you have read, understood and accepted these following policies.
Please be reminded that our policy lasts 35 days for replacement/refund request only. If 30 days have gone by since your purchase, unfortunately we can't offer you a replacement or refund, unfortunately.
REFUND
We will issue a refund in these cases:
1 - Your order was not delivered successfully from our end after 35 days of placing the order. You will get a full refund.
(We don't accept refunds in case the shipper can not contact you for delivery).
2 - You receive the damaged/defective/wrong items which be faulty due to an error on our end but it cannot be replaced. You will get full refund.
Please send us an email to support@gearwanta.com once you need return/refund the order. We will send the feedback within 48 hours after receiving the email.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time (5 business days) before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at support@gearwanta.com
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@gearwanta.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Contact Us:
Email: support@gearwanta.com
