Shipping Policy

All shipments are sent by USPS, FedEx, UPS or DHL. The order will be sent to the address you enter at the checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to.

We will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves the warehouse.

Shipping to United States:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico, Washington DC, Hawaii, Rhode Island.

DO YOU SHIP WORLDWIDE?

We provide shipping to these countries:

Israel, Singapore, South Korea, Taiwan, Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, Turkey, United Kingdom, South Africa, Australia, New Zealand, Canada, Portugal, United States

DO YOU OFFER DELIVERY TO MILITARY APO/FPO ADDRESSES?

No, we can not send shipments to Military APO/FPO addresses. 

SHIPPING FEE

Location Shipping Cost
United States $8.95
Free Shipping Over $100
Alaska & Hawaii &
Puerto Rico & Rhode Island
$25
Canada & Europe $12.95
Australia & New Zealand $12.95

 

WHAT ABOUT CUSTOMS?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.

SHIPPING & HANDLING TIME

[Delivery Time = Processing time + handling time]

We process orders on business days which are Monday through Friday, Pacific Time (UTC-8), and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Handling Time: 6 – 8 business days (in regular seasons) or more depends on holiday seasons.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

LOCATION

*ESTIMATED SHIPPING TIME

United States

5 - 7 business days

Canada, Europe

8 - 12 business days

Australia, New Zealand

8 - 12 business days

Mexico, Central America, South America

2 - 4 Weeks

 

DO YOU PROVIDE TRACKING INFORMATION?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 10 business days, please contact us.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 5-7 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

Contact us: 

Email: support@gearwanta.com