COUPON CODE
- One use per customer
- One coupon per order
SHIPPING & HANDLING
Total Delivery Time = Handling Time + Shipping Time
We process orders on business days, which are Monday through Friday, Pacific Time (UTC-8). We do not process orders on holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
At the moment we cannot deliver to US Military APO/FPO addresses. We apologize for the inconvenience.
HOW LONG DOES DELIVERY TAKE?
Shipping time depends on your location. All times below are in business days and include both handling (6-8 business days) and transit.
United States — Standard: 15-20 business days. Priority: 10-14 business days.
Canada & Europe — Standard: 16-22 business days. Priority: 10-14 business days.
Australia & New Zealand — Standard: 16-22 business days. Priority: 10-14 business days.
Rest of world — Standard: 16-24 business days.
These are estimates, not guarantees — delivery can take longer during peak holiday periods. If your order hasn't arrived within the estimated window, please contact our support team at support@gearwanta.com, through our Contact Us page, or via online chat.
DO YOU DELIVER PRODUCTS INTERNATIONALLY?
Gearwanta ships to the United States and to a number of countries worldwide. See our shipping policy for the full list of countries we currently deliver to.
HOW DO I RECEIVE MULTIPLE ITEM ORDERS?
If you order more than one item, they may arrive in separate packages and on different days. Each package gets its own tracking number.
HOW DO I PLACE AN ORDER?
Choose your size and style on the product page, then click "Add to Cart" and follow the steps to complete checkout. We'll prepare your order and email you a tracking number once it ships.
HOW SECURE IS MY PERSONAL INFORMATION?
Gearwanta follows industry-standard security practices to protect your information at checkout.
Your payment information is encrypted during transmission using secure socket layer (SSL) technology. It is only used to complete your transaction and is never stored by us afterward.
CANCELLATIONS
Orders can be cancelled within 2 hours of being placed. Email support@gearwanta.com with your order number and we'll confirm once it's done.
After 2 hours your order is released to our fulfillment team and can no longer be cancelled or modified. If you need to change the size or shipping address, email us right away — the sooner you reach us, the more likely we can help.
HOW DO I TRACK MY ORDER?
Your tracking number is included in your shipping confirmation email. You can also track your package using the links below:
- https://www.usps.com/ (for US customers only)
- https://www.fedex.com/fedextrack
- https://www.17track.net/en
For further assistance, contact our Customer Service team at support@gearwanta.com
My tracking says "Return to Sender" — what should I do?
If your parcel was returned to us, please contact us immediately so we can arrange a replacement. For UAE / HK customers, please make sure to provide your PO Box or Zip Code so your local post office can deliver to your mailbox or doorstep.
The tracking site says "Delivered" but I haven't received my order.
Each order includes a tracking number, and it's the customer's responsibility to monitor delivery status. Please check with your local post office to confirm the parcel arrived in your destination country, then contact our Customer Service team for further assistance. We are not responsible for packages confirmed as delivered but reported missing afterward.
Contact us:
Mailing Address: 834-F S Perry Street Unit #1439, Castle Rock, CO 80104 USA
Email: support@gearwanta.com
